SAFARICOM FIRES 113 EMPLOYEES IN MAJOR CRACKDOWN

Kenya’s leading telecommunications company, Safaricom, has dismissed 113 employees during the financial year ending March 2024, representing approximately 2 percent of its total workforce.
According to Safaricom’s 2024 Sustainability Report, released in October, the dismissals were part of an internal effort to strengthen accountability, enhance performance, and align the workforce with evolving strategic priorities.
“During the year ended March 2024, Safaricom dismissed 113 employees, representing 2% of the total workforce,” read part of their report. The move marks one of the company’s most significant internal actions in recent years, driven by performance-related issues, disciplinary cases, and organizational restructuring.
“These exits were attributed to various reasons, including performance issues, disciplinary actions, and restructuring initiatives aimed at aligning talent with strategic priorities,” Safaricom noted.
The company noted that all exits followed due process under Kenyan labor laws and internal human resource policies to ensure fairness and transparency.
“All disciplinary and performance-related exits were undertaken in line with the company’s code of conduct and relevant employment laws,” the report stated. The telecommunications giant has been working to maintain a high-performance culture while adjusting to technological shifts and increasing market competition.
According to its report, part of the restructuring focused on matching employee skills with emerging business needs, especially in digital innovation, cybersecurity, and customer experience.